Toyota Motor North America response to the COVID-19 Crisis

April 28th, 2020 by

 Fabrication of face shields and collaboration to ramp up the manufacture of vital medical devices for hospitals.

 As a result of the COVID-19 pandemic, Toyota Motor North America, Inc. (TMNA) continues to assist those in need with essential supplies, emergency relief and is providing on-going support to many local organizations and non-profits. These efforts include monetary, “in-kind” donations, plus utilizing several of the company’s North American facilities to fabricate face shields while collaborating with medical device companies to speed the manufacture of ventilators, respirators and other vital devices for hospitals.

“Toyota’s core value has always been to contribute to society in meaningful ways beyond providing mobility for our customers,” said Ted Ogawa, incoming CEO, TMNA. “With our plants idled and our dealers focused on servicing customers, we are eager to contribute our expertise and know-how in order to help quickly bring to market the medical supplies and equipment needed to combat the COVID crisis. Our message to the medical equipment community is we are here to help, please utilize our expertise.”

For medical device companies and related businesses seeking support in the areas of manufacturing, engineering, supply chain and purchasing, all inquiries can be sent to: [email protected]

The company has also taken several actions in support of curbing the spread of the virus and helping communities across North America, including:

  • Face Shields: Working to produce 3-D printed face shields, and mass production will kick off early next week. The first distribution will be to MD Anderson in Houston, UT Southwestern Medical Center in Dallas, and other hospitals in Indiana, Kentucky and Michigan.
  • COVID-19 Masks: Ready to produce COVID-19 masks, currently seeking partners for filters.
  • Ventilators/Respirators: Finalizing agreements to begin working with at least two companies that produce ventilators and respirators to help increase their capacity.
  • Toyota Production System Support Center (TSSC): Offering manufacturing/engineering know-how support to companies to increase their capacity for necessary medical supplies and equipment and will continue to be available to them. Currently working to support Hospitals/communities on organizing efficient drive-through COVID-19 testing sites. To learn more about TSSC click on the following:  https://www.tssc.com/
  • Customer Financing: Toyota Financial Services (TFS) and Lexus Financial Services (LFS) are providing payment relief options to customers who are affected by COVID-19.  Affected lease and finance customers may be eligible to take advantage of finance contract payment extensions or lease deferred payments. TFS and LFS are also providing options to assist customers at or near the end of their lease who are impacted by the pandemic.
  • Advertising: Toyota brand pulled its March sales event advertising and started running a new national ad campaign with an optimistic message to let our customers know that at Toyota, “We’re here for you.”
    • Lexus also will release its own advertising this week to reassure luxury customers that we put, “People First.”
  • Donation of Supplies: Toyota has made significant donations to hospitals, emergency management teams, and first responders. Items donated include masks, safety glasses, shoe/boot covers, gloves, blankets, and cotton swabs.
  • Community and Business Partner Groups: Continue to make significant monetary donations to the United Way, food banks and other key non-profit organizations geared towards helping those in need.  In addition, the company’s Business Partnering Groups are providing mentoring, university lecturing, health and safety tips for employees, families and pets and additional ways to support the communities in which we operate.

Here’s the most up-to-date contributions by location:

ALABAMA

Toyota Motor Manufacturing, Alabama, Inc. (Huntsville)

  • $25,000.00 to The United Way of Madison County
  • In-kind donation:
    • Fabrication and in-kind donation of 6,000 face shields
    • 160 safety glasses

ARIZONA

Toyota Financial Services Customer Service Center West (Chandler)

  • $25,000.00 to The Mesa United Way

Toyota Motor North America, Inc., Research & Development (Wittmann)

  • In-kind donation:
    • 1,700 gloves
    • 300 alcohol wipes
    • 300 surgical caps
    • 360 safety glasses
    • 198 wrap around and regular safety glasses
    • 50 N-95 masks
    • 8 shields
    • 4 head gear
    • 3 Dupont Tyvek suits
    • 3 pair of boot covers

CALIFORNIA

Toyota Auto Body Corporation (TABC) (Long Beach)

  • $25,000.00 to The United Way Los Angeles

Toyota Racing Development (Costa Mesa)

  • In-kind donation of 65 P95 masks

Toyota Research Institute (Los Altos)

  • $400,000.00 to support negative pressure isolation tents
  • $50,000.00 to support a non-profit, open source COVID-19 medical supply organization
  • $100,000.00 to support emergency ventilator development
  • In-kind donation:
    • 1,800 gloves
    • 120 N-95 masks
    • 40 bottles hand sanitizer

INDIANA

Toyota Motor Manufacturing, Indiana, Inc. (Princeton)

  • $100,000.00 to The United Way of Southwestern Indiana
  • $11,100 to The Red Cross to sponsor three local community blood drives
  • In-kind donation:
    • Material to produce 2,000 face masks
    • 400 safety glasses

IOWA

Toyota Financial Services Customer Service Center Central (Cedar Rapids)

  • $25,000.00 to The United Way East Central Iowa

 KENTUCKY

Toyota Motor Manufacturing, Kentucky, Inc. (Georgetown)

  • $50,000.00 to The United Way of the Bluegrass
  • In-kind donation:
    • 7,400 pair of gloves
    • 2,021 N-95 masks
    • 250 safety glasses
    • 180 Tyvek suits
    • 19 bump cap/face shields
    • 10 replacement face shields

MARYLAND

Toyota Financial Services Customer Service Center East (Owings Mills)

  • $25,000.00 to The United Way Central Maryland

MASSACHUSETTES

Toyota Research Institute TRI (Cambridge)

  • In-kind donation:
    • 3,700 gloves
    • 56 bottles hand sanitizer
    • 13 packages of cleaning supplies

MICHIGAN

CALTY Design Studio (Ann Arbor)

  • In-kind donation:
    • 250 gloves
    • 60 masks

Toyota Motor North America, Inc., Research & Development (Ann Arbor)

  • $50,000.00 to The United Way Washtenaw County (Michigan)
  • In-kind donation:
    • 500 masks

Toyota Research Institute (Ann Arbor)

  • In-kind donation:
    • 40 N-95 masks
    • 36 bottles hand sanitizer
    • 500 gloves
    • 25 safety glasses
    • packages of cleaning supplies

MISSISSIPPI

Toyota Motor Manufacturing, Mississippi, Inc. (Blue Springs)

  • $50,000.00 to The United Way of Northeast Mississippi
  • 150 meals to Tupelo-Lee County Hunger Coalition
  • Fresh produce to the Union County Baptist Association
  • In-kind donation:
    • 208 safety glasses
    • 965 masks

MISSOURI

Toyota Motor Manufacturing, Missouri, Inc. (Troy)

  • $25,000.00 to The United Way of Greater St. Louis
  • In-kind donation of 80 N-95 masks

TENNESSEE

Toyota Motor Manufacturing, Tennessee (Jackson)

  • $25,000.00 to The United Way of West Tennessee
  • In-kind donation of 80 N-95 masks

 TEXAS

Toyota Motor Manufacturing, Texas, Inc. (San Antonio)

  • $50,000.00 to The United Way of San Antonio & Bexar County
  • Fabrication and in-kind donation of 50,000 face shields

Toyota Motor North America, Inc. (Plano)

  • $255,000.00 to The Boys and Girl Club
  • $110,000.00 to The United Negro College Fund
  • $50,000.00 to The United Way of Metropolitan Dallas
  • In-kind donation of 580 meals for first responders

WEST VIRGINIA

Toyota Motor Manufacturing, West Virginia, Inc. (Buffalo)

  • $25,000.00 to The United Way of Central West Virginia
  • In-kind donation:
    • 1,200 gloves
    • 100 shoe covers
    • 50 N-95 masks
    • 50 safety glasses
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