Good service needs to be acknowledged. Service at Lexus of Northborough is always excellent. The service managers are knowledgeable, the repairs are well explained, and the atmosphere is relaxed and welcoming.
Our salesperson was fantastic. Chris explained everything in detail relative to the various options of buying a new car, a used vehicle or certified pre-owned car. We decided to go with the CPO option and I think it was the right choice for us. The top factor in buying a car for us is knowing that we can trust the salesman and dealership and I know we achieved that at Lexus of Northborough. We look forward to seeing you in the near term and in the future since we also got the three year extended warranty. Thanks again for the ...
Was able to have my car service and was able to get a loaner while they checked on an issue with my Lexus. Was able to pick up my Lexus an the early evening. Great service and hospitality throughout the service department.Thanks,Paula Palermo
Peter and the whole gang have always been over the top on customer service. Extremely professional, respectful and accommodating. I don’t see ever taking my business any where else.
Received great service from Eugene and Corey. I’m very happy with my purchase!!
Nate was fantastic to work with. Both knowledgeable and personable. Chris made the financing part easy. Thank you Lexus of Northboro for always providing great cars and great service
Although there was a delay in the car’s arrival which was a nuisance for me....from the time the car arrived until I drove it home, I received excellent service. We needed to change the paperwork to be in my name vs my husband’s and they responded quickly and got everything changed in short order. Fred (Sales associate) spent a lot of time explaining how the car works and helping to get the blue tooth set up, walked me through many of the options and explained many safety features. He also made it clear that he is available ...
Service is always friendly and on time as promised.
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