I usually dread buying a new car, but that wasn't the case at Lexus of Northborough. My salesman Val and Chris in finance were very pleasant and easy to work with. I would definitely recommend purchasing a vehicle there.
My latest service experience on 12/23 was excellent. At the time of drop off, my service manager thoroughly reviewed all services to be done, I received text messages during the appointment and my vehicle was ready when promised. When picking up my vehicle, my service manager walked me through everything that was done and then helped to get me checked out and back on my way.Lexus of Northborough is definitely concerned about the health and well-being of their customers. There is hand sanitizer offered in multiple locations throughout the dealership, all staff wore masks and before turning my vehicle over ...
I walked in without appointment, greeted with warm welcome. I had vehicles preselected and was skillfully guided in making selection. Effortless purchase, would highly recommend.
Great experience from beginning to end. Bought a used rx350 and the wonderful people of lexus northbrough made it easy. Thank you, Jody, Scott and Eugene for the first class service.... we will definitely be back to do business here again.
Place is clean, everyone was wearing a mask and it’s required. Hands sanitizer and plexiglass are all over the place.They will sanitize the car prior to you taking it for a drive.Ashraf was our agent and Chris was the business manager; both were so knowledgeable and informative.I highly recommend Lexus of Northborough.
It’s a very pleasant shopping experience working with Eugene and Noah. I am so glad to purchase my Lexus from this dealership. Thank you Eugene and Noah!
I was very satisfied with the sales experience with Chris S. And Lexus of Northboro MA. I would refer friends to this dealership. Thank you
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